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Step 3: Staff Profile Management

Once you have completed Steps 1 & 2 of eCaring Academy, proceed to enter the Staff Profiles

Academy 

Purpose

To ensure all staff are properly configured for scheduling, payroll, and compliance.

Who Should Complete This Step?

Administrators, HR, coordinators, and schedulers

Staff

    Steps:

    1. Review Staff-Facing Settings
    2. Add new staff members 
      • Enter Staff Profiles
      • Assign Pay Rates: all field staff will need services authorized and pay rates to schedule.

    Update staff status as needed (active/inactive)

    Best Practices:

    • Maintain consistent role-based permissions.
    • Regularly audit staff profiles for accuracy.
    • Document pay rate changes for payroll traceability.

    Next Step: Attend the Client Profiles Webinar held every Tuesday at 1:00 est except holidays- Select Here to Join the Webinar