Please refer to your specific state's specifications document if you need assistance with payor programs and procedure codes at the following location: EVV Vendor Solutions
Open a Support Ticket with eCaring Support if you don't have EVV already set up.
- Click here: eCaring Support Ticket
- For "Issue" field, please enter: "EVV Aggregator Integration"
- Our support team will reach out to coordinate the remaining steps to enable the transmission of data to your aggregator.
While eCaring works on your request, you can proceed with most of the following steps:
Step 1: Go to "Payors" in your eCaring Tenant ➡️ https://app.ecaring.com/v2/payors
Step 2: Click the "Edit" button under actions for each Payor that will utilize the EVV Aggregator
Step 3: Select the EVV Configuration for your payor.
Step 4: Enter the EVV Payor ID (if applicable) and click "Update" at the bottom of the form to save your changes.
Step 5: Click on the payor
Step 6: Click on the "Edit" button under Actions for each service you want included in the EVV Aggregator
Step 7: Enter the following information as required by your Aggregator:
- Payor Program ID - This can be found from either the authorization or the state's EVV specification documents. For assistance in locating this information for Massachusetts ASAP Members - Click Here
- Check the "Apply EVV" box, this tells eCaring that visits associated with this service should be sent to the aggregator.
- If not already populated for billing, enter your Procedure Codes and any required Modifiers or Qualifiers according to your Aggregator's requirements.
- Once you've entered all information, click "Update" at the bottom of the form.
