Private Pay Bill Rates can be customized at the client level. In the event a client is billed at a different rate than the rate created in the Payor Profile, you can override the current rate to a custom rate.
Step 1:
Access the client profile and Select Billing
Step 2:
In the Custom Private Pay Rates area select Add New. This option is only for Private Pay and will not override rates entered in Payor Rates or other payors.
Step 3:
Update fields and Save. Areas with a red asterisk are required fields.
- Service Code: Select the service code for the rate
- Service Code Override: This rate prepopulates and can be updated if needed
- Bill Rate: Enter custom bill rate for the client
- Units: Enter the unit type that corresponds to this service type
- Round Units: Select the rounding rule for the service type
- Effective Date: Enter the effective date. Note: If you are entering a schedule for today, you will want to backdate to allow scheduling.
If you need additional support on adding a Custom Private Pay Rate contact, Support for assistance.