Services and Service Codes are utilized within various areas of eCaring, including Authorizations, Scheduling, Payroll and Billing. It is important to take the time to propery setup your Services as this step is the foundtation of your eCaring tenant.
How to add a new Service:
Sign into your eCaring Dashboard.
Navigate to Admin in your menu toolbar and select.
Scroll down the Admin Panel on the left hand side until you see Services and select.
You will be brought to your Services list, where you can manage new and existing services.
On the right hand-side of your screen, select Add New.
This will open the Add Service window.
Please view the grid below for more information on each section for adding a service.
| 1 - Service Name |
This is the name of the service to be provided. This will also be the value that is selectable and displayed across the eCaring system (such as when scheduling or creating authorizations.) |
| 2 - Service Code | Enter the code associated with this service (this could be determined by your office or the billing entity) |
| 3 - Primary Service |
What category of services does this belong to? Primary indicates a main category that several other services can fall under. This makes it easy to link multiple services to one primary service. |
| 4 - Status |
Indicate if this is an active service or inactive. Also, indicate if this is a Primary Service (will you be rolling services up into this service? If yes, this is a Primary Service.) |
| 5 - Pay Type | Indicate if this service is payable or non-payable when performed by field staff. |
| 6 - Bill Type | Indicate if this service is billable or non-billable to an agency/payor. |
| 7 - Payroll Code | Not required; if needed enter a code associated with the service for payroll purposes |
| 8 - Pay Item | Not required; typical entry is Reg for Regular. |
| 9 - Description | Not required; provided more details on this provided service if desired |
| 10 - Work Hour Credit | How many work hour credits does this service earn a field staff? Default is typically 1. |
| 11 - Report Template | Please select Default |
| 12 - Unit | In what time increments is this service provided? This may also be determined by the payor/agency. |
| 13 - Exempt From | If applicable, select from the menu for any payroll exclusions that will apply to this service |
Click Save and you will see your new service added to the list.